Last updated: September 9, 2026
Soren Sciences (“we,” “us,” or “our”) respects your privacy. This Privacy Policy explains what information we collect, how we use it, and the choices you have when you visit sorensciences.com or place an order with us.
Information We Collect
When you create an account, place an order, or contact us, we may collect your name, email address, shipping and billing address, phone number, and payment details (processed securely by our third-party payment processor — we do not store full card numbers). We also automatically collect limited technical information such as your IP address, browser type, and pages visited, used for security and analytics purposes. Newsletter signup records may include your email address, signup date, and IP address.
How We Use Your Information
- To process and fulfill orders, including shipping and customer support
- To verify eligibility (age and Research Use Only acknowledgment)
- To communicate order updates, respond to inquiries, and provide support
- To send the welcome discount and research newsletter, including product releases, restock alerts, and research notes
- To maintain the security and integrity of our website
- To comply with legal and regulatory obligations
Research Newsletter and Welcome Discount
Creating a Soren Sciences account automatically subscribes your email address to our research newsletter. We also offer newsletter signup separately. New account holders receive the SOREN10 welcome code by email. The code gives 10% off, can be used once per customer, and cannot be combined with other coupons.
You can stop newsletter emails at any time using the unsubscribe link in a newsletter or by contacting info@sorensciences.com. Unsubscribing from the newsletter does not stop order, account, or support messages needed to provide our services.
Cookies
We use cookies to operate core site functionality, including remembering that you have confirmed the Research Use Only / age verification gate, keeping items in your cart, and basic analytics. You can disable cookies in your browser settings, though parts of the site may not function correctly without them.
Sharing of Information
We do not sell your personal information. We share information only with service providers who help us operate the site, fulfill orders, and send emails — for example, payment processors, shipping carriers, and our email service provider, Brevo — and only to the extent necessary for them to perform those services.
Data Security
We use reasonable administrative and technical safeguards to protect your information. No method of transmission or storage is 100% secure, but we work to protect your data against unauthorized access, alteration, or disclosure.
Your Rights
You may request access to, correction of, or deletion of your personal information by contacting info@sorensciences.com. We will respond to verified requests in accordance with applicable law.
Research Use Only
All products sold on this site are intended strictly for in-vitro laboratory and research use. They are not intended for human or animal consumption, diagnostic, or therapeutic use. By using this site you confirm you are 21 years of age or older and a qualified researcher or institution.
Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date.
Contact Us
Questions about this Privacy Policy can be sent to info@sorensciences.com.